Not receive the gold:
If you do not receive your gold within 24 hours after choosing auction house trading, or within one hour after choosing immediate trading, please contact our customer service to confirm your order. If you are not satisfied with our service, or you want to cancel your order, please tell our customer service, and we would offer you full refund.
Contact details:
MSN: lk3.com@hotmail.com
Skype: lk3.com
Telephone: +44-20-32861988

Received part of the gold:
If you have received part of the order, but do not want to wait for the rest gold, you can choose to send back gold and ask for a full refund, or you can also request a refund for the rest part. Please contact our service department.
Contact details:
MSN: lk3.com@hotmail.com
Skype: lk3.com
Telephone: +44-20-32861988

Received, but I'd like to return:
Under any circumstances, as long as you feel unsatisfied, you have the right to return the gold and get all your money back. The steps to return the gold are easy:

First, send us a email or tell the live support that you want to return the gold;
Second, log on the game and trade the gold with us;
Last, we will refund all you money back to your account.

Contact details:
MSN: lk3.com@hotmail.com
Skype: lk3.com
Telephone: +44-20-32861988

Thank you for your understanding and cooperation.

Best Regards

lk3.com.com
29 Mar 2011